Microsoft Copilot Goes Agentic: Why SMEs Must Balance Value Creation with Control
On 22 April 2026, Microsoft announced the general availability of agentic capabilities within Microsoft 365 Word, Excel, and PowerPoint. This marks a structural shift in how AI operates within enterprise productivity environments. Rather than acting purely as a reactive assistant, Copilot can now execute multi-step tasks, make decisions within defined scopes, and operate with a […]
From Cost Centre to Growth Engine: Rethinking AI ROI for 2026
For many SMEs, artificial intelligence has so far been treated like a shiny add-on — an interesting experiment rather than a fundamental business driver. It’s been placed under “innovation,” “IT,” or “R&D” budgets, often without the same financial rigour used for core revenue-generating activities. But as we head into 2026, that mindset must change. AI […]