The Personality Paradox: Does Giving AI a Human Touch Undermine Business Accuracy?
In the race to make artificial intelligence more accessible, engaging, and “human-like,” businesses and platforms have increasingly leaned into giving their AI tools a personality. From sassy customer service bots to witty assistants that remember your preferences and crack jokes, personality-driven AI is fast becoming the norm. The goal? A more relatable, enjoyable user experience that […]