Microsoft Copilot Goes Agentic: Why SMEs Must Balance Value Creation with Control

On 22 April 2026, Microsoft announced the general availability of agentic capabilities within Microsoft 365 Word, Excel, and PowerPoint. This marks a structural shift in how AI operates within enterprise productivity environments. Rather than acting purely as a reactive assistant, Copilot can now execute multi-step tasks, make decisions within defined scopes, and operate with a […]